Security & reliability
No absolute promises. Verifiable practices.
Anyone claiming 'guaranteed security' or 'zero downtime' is selling words. What we offer instead: concrete controls built into every product, deployment-specific measures agreed explicitly, and honesty about which is which.
Standard in every product
Controls you get by default
Role-based access control
Granular permissions across administration functions, with separation of duties on sensitive actions such as approvals and settlement overrides.
Audit logging
Administrative and trading-relevant actions are recorded append-only, with actor, timestamp and state context. History cannot be edited from the application.
Encrypted transport
TLS on all client, API and administration traffic. No plaintext service-to-consumer channels.
Monitoring & alerting
Infrastructure and application monitoring with alert escalation, designed so that problems are detected and handled internally before they reach clients.
Secure development lifecycle
Code review on every change, dependency vulnerability scanning and security-focused testing in the delivery pipeline.
Least-privilege operations
Internal access to production systems is role-scoped, logged and reviewed.
Configured per deployment
Measures agreed during technical analysis
These depend on your product, jurisdiction and risk profile. They are defined explicitly in the deployment scope — never assumed, never invented.
Encryption at rest
Applied to sensitive data stores; scope agreed per deployment and data classification.
Backup & restore strategy
Schedules, retention and restore testing configured to your continuity requirements.
Fraud monitoring rules
Rule sets, thresholds and case workflows tuned to your product and risk profile.
Incident management process
Communication channels, severities and response expectations defined in the service agreement.
IP allow-listing & session policies
Backoffice access restrictions configured to your operational security policy.
Data residency
Hosting location options depend on the deployment model and are agreed during technical analysis.
Incident management
When something goes wrong — and eventually, somewhere, something does
Reliability isn't the absence of incidents; it's what happens in the minutes after one.
- 1
Detect
Monitoring and alerting surface anomalies early.
- 2
Respond
Defined escalation with named responsibilities.
- 3
Communicate
Clients informed through agreed channels — no silence.
- 4
Recover
Runbooks and backups executed, service restored.
- 5
Learn
Post-incident review with corrective actions tracked.
Bring your security questionnaire
Due diligence is welcome. We answer security reviews with specifics, under NDA where needed.